Privacy Policy

Who are we

Welcome to Steli24. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website https://steli24.com.

Data Controller

[Your Auto Repair Shop’s Name] is the data controller responsible for your personal data. Our contact details are:

  • Address: C/Sitjar 56, Alcarras, Lleida, Spain
  • Phone: +34 611 286 087
  • Email: tallersteli24@gmail.com

Information We Collect

We collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and physical address.
  • Service Details: Information about your vehicle, such as make, model, and service history.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Collect Information

We collect information through:

  • Direct Interactions: Filling out forms on our website, contacting us via phone or email, and visiting our shop.
  • Automated Technologies: Cookies and other tracking technologies to collect usage data when you interact with our website.

Use of Information

We use your personal data to:

  • Provide and manage our services.
  • Communicate with you regarding appointments, services, and promotions.
  • Improve our website and services.
  • Comply with legal obligations.

Legal Basis for Processing

Our legal basis for processing your personal data includes:

  • Performance of a Contract: Processing necessary for the performance of a service contract with you.
  • Consent: You have given us consent to process your data for specific purposes.
  • Legal Obligation: Processing necessary to comply with legal obligations.
  • Legitimate Interests: Processing necessary for our legitimate business interests.

Data Sharing

We may share your personal data with:

  • Service Providers: Third parties that provide services on our behalf.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing.
  • Data Portability: Request transfer of your data to another party.
  • Objection: Object to the processing of your data.

To exercise your rights, please contact us using the contact details provided above.

Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

  • Address: C/Sitjar 56, Alcarras (Lleida), Spain
  • Phone: +34 611 286 087
  • Email: tallersteli24@gmail.com